Independent Living Services Coordinator Job Description




DEPARTMENT: Independent Living Services Program 

SUPERVISOR: ILS Project Director 

EMPLOYMENT STATUS: Full Time, Non-Exempt 

DATE REVIEWED: 10/17/2019 



The ILS Coordinator performs work in support of the mission, goals, and values of ARCIL, Inc. and applies critical thinking skills and sound decision-making in the performance of all duties. 

The ILS Coordinator reports to the Project Director and works as a team member, with moderate supervision. The ILS Coordinator participates in several mandatory training activities and performs other duties as assigned and required to meet the mission and goals of the program and organization.  

Work performed supports Independent Living outcomes for people with disabilities by:  

• Collecting and analyzing all information necessary to make an accurate eligibility decision (e.g. identification, medical records, school records, employment records, etc.)  

• Utilizing a consumer-driven approach in the development of Independent Living goals. 

• Working collaboratively with the consumer to develop a plan of services designed to achieve the consumer’s identified goals.  

• Developing and maintaining relations with consumers, vendors, third-party resources, and community referral sources.  

• Ensuring the timely, cost-effective provision of services and consumer progress toward achievement of their goal.  

• Developing and implementing a process leading to successful planned outcomes.  


Essential Job Functions: 

Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.  

1. Conducts interviews and collects documentation to accurately determine and document eligibility for ILS services.  

2. Provides counseling and guidance to support consumer-directed service delivery process. 

3. Accurately performs data entry and maintains consumer files.  

4. Supports the consumer through the assessment and planning process to identify goals and services.  

5. Provides reasonable and necessary planned services and appropriately closes cases or transitions cases to other programs. 

6. Arranges for professional assessments to identify specific training and technologies. 

7. Accurately determines and documents the significance of a consumer’s disability to planned services and technologies.  

8. Contributes to the success of the organization by meeting individual performance goals and establishing and maintaining productive relationships with vendors and organizations, as applicable. 

9. Identifies the best value for consumer purchases, including obtaining bids as needed.  

10. Provides own transportation with frequent local travel for home visits, program outreach, training, and other duties. 


Knowledge Skills Abilities: 

• Ability to apply critical thinking and problem-solving skills to barriers encountered throughout the service coordination process.  

• Ability to communicate effectively, orally and in writing.  

• Ability to establish and maintain effective working relationships.  

• Ability to plan, organize and achieve goals.  

• Ability to understand and apply policies and procedures.  

• Ability to conduct consumer interviews, service planning, and documentation.  

• Ability to apply the Independent Living Philosophy.  

• Ability to use telephones, computers, office equipment, and communications technologies. 

• Knowledge of assistive technology for people with disabilities.  

• Knowledge of available community resources and comparable benefits. 



• Experience in Independent Living services and programs. Graduation from an accredited four-year college or university with major coursework in social work, rehabilitation, or a related field.   



Extensive knowledge and experience with services, training, and technologies available to individuals who are either a) blind or visually impaired or b) deaf or deafblind. 


ADA requirements: 

ARCIL, Inc. maintains a policy of compliance with the employment requirements of the Americans with Disabilities Act of 1990. ARCIL provides reasonable accommodations for employees with disabilities.